Effects of Organizational Commitment on Career Satisfaction of Employees and Work Value in Catering Industry
Autori:
Chich-Jen SHIEH
Cod: ISSN: 1583-3410 (print), ISSN: 1584-5397 (electronic)
Dimensiuni: pp. 118-130
How to cite this article:Shieh, C.J. (2014). Effects of Organizational Commitment on Career Satisfaction of Employees and Work Value in Catering Industry. Revista de Cercetare si Interventie Sociala, 46, 118-130. |
Abstract:
Tourism industry has boomed in the past years, but catering, rather than
accommodation, is the major income of international hotels in Taiwan. Hospitality
industry appears high contact with customers, and the quality service relies on the
job performance of the employees. For this reason, international hotels are studied
the effects of Organizational Commitment on Career Satisfaction of employees in
catering industry, from the aspect of Work Value. The employees in Regent Taipei
are distributed 250 copies of questionnaires. Having removed invalid and incomplete
ones, 167 valid copies are retrieved, with the retrieval rate 67%. The research
findings are concluded as below. 1. Organizational Commitment presents significant
correlations with Career Satisfaction. 2. Work Value shows partially remarkable
correlations with Organizational Commitment. 3. Work Value reveals
notable correlations with Career Satisfaction. 4. Work Value appears moderating
effects on the correlations between Organizational Commitment and Career Satisfaction.
Finally, the research results are expected to provide suggestions and
reference for catering businesses.
Keywords:
organizational commitment, career satisfaction, work value, catering industry, consumer, personal value.
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