[1]
Y.- H. Chou, “Effects of Personality Traits on Quality of Service of Service Staff in Catering Industry – Aspect of Emotional Labor”, rcis, vol. 51, pp. 216–226, Dec. 2015, Accessed: Nov. 06, 2026. Available: https://www.rcis.ro/journal/article/view/2227-effects-of-personality-traits-on-quality-of-service-of