[1]
C. Zhou and H. Zhang, “Exploring the Influence of Customer Participation on Employee Service Innovation Behavior: The Mediating Effect of Customer Psychological Empowerment and the Moderating Effect of Organizational Innovation Climate”, rcis, vol. 57, pp. 159–181, June 2017, Accessed: Nov. 06, 2026. Available: https://www.rcis.ro/journal/article/view/2369-exploring-the-influence-of-customer-participation-on