Wang, J.-H. et Hsu, J.-L. (2014) « Effects of Service Innovation on Oral Spreading and Consumption Intention in Catering Industry », Revista de Cercetare si Interventie Sociala, 47, p. 220–232. Disponible sur: https://www.rcis.ro/journal/article/view/2085-effects-of-service-innovation-on-oral-spreading-and (Consulté le: 7 novembre 2026).