Ban, O.I. et al. (2015) « Empirical Social Research to Identify Clusters of Characteristics that Underlie the Online Evaluation of Accommodation Services », Revista de Cercetare si Interventie Sociala, 50, p. 293–308. Disponible sur: https://www.rcis.ro/journal/article/view/2211-empirical-social-research-to-identify-clusters-of (Consulté le: 6 novembre 2026).