[1]
Y.- H. Chou, « Effects of Personality Traits on Quality of Service of Service Staff in Catering Industry – Aspect of Emotional Labor », rcis, vol. 51, p. 216–226, déc. 2015, Consulté le: nov. 06, 2026. Disponible sur: https://www.rcis.ro/journal/article/view/2227-effects-of-personality-traits-on-quality-of-service-of