C.-H. Yang, « Sky Glamour: Customers? Expected Aesthetic Characteristics Considering Cabin Crew and Passenger Perspectives », rcis, vol. 58, p. 127–145, sept. 2017, Consulté le: nov. 06, 2026. Disponible sur: https://www.rcis.ro/journal/article/view/2380-sky-glamour-customers-expected-aesthetic-characteristics