Effects of Organizational Commitment on Career Satisfaction of Employees and Work Value in Catering Industry

Rezumat

Tourism industry has boomed in the past years, but catering, rather than accommodation, is the major income of international hotels in Taiwan. Hospitality industry appears high contact with customers, and the quality service relies on the job performance of the employees. For this reason, international hotels are studied the effects of Organizational Commitment on Career Satisfaction of employees in catering industry, from the aspect of Work Value. The employees in Regent Taipei are distributed 250 copies of questionnaires. Having removed invalid and incomplete ones, 167 valid copies are retrieved, with the retrieval rate 67%. The research findings are concluded as below. 1. Organizational Commitment presents significant correlations with Career Satisfaction. 2. Work Value shows partially remarkable correlations with Organizational Commitment. 3. Work Value reveals notable correlations with Career Satisfaction. 4. Work Value appears moderating effects on the correlations between Organizational Commitment and Career Satisfaction. Finally, the research results are expected to provide suggestions and reference for catering businesses.