W. Lin, G. Chen, și Y.-C. Hu, „Investigating the Effects of Price Refund Policy on Product Perception and Repurchase Intention of International Hotel Industry with Positive Theory”, rcis, vol. 57, pp. 216–227, iun. 2017, Data accesării: nov. 06, 2026. Disponibil la: https://www.rcis.ro/journal/article/view/2365-investigating-the-effects-of-price-refund-policy-on