C.-H. Yang, „Sky Glamour: Customers? Expected Aesthetic Characteristics Considering Cabin Crew and Passenger Perspectives”, rcis, vol. 58, pp. 127–145, sep. 2017, Data accesării: nov. 06, 2026. Disponibil la: https://www.rcis.ro/journal/article/view/2380-sky-glamour-customers-expected-aesthetic-characteristics