Yildirim, Yavuz, și Sahin Kavuncubasi. „Comparison of Expectations and Perceptions of Resident European Union (EU) Citizens about Hospital Service Quality in Their Home Countries and Turkey”. Revista de Cercetare si Interventie Sociala, vol. 71, decembrie 2020, pp. 285-04, https://doi.org/10.33788/rcis.71.18.