Maslakci, Ahmet, și Harun Sesen. „Multicultural Personality Traits and Employee-Perceived Service Quality in the Hospitality Industry: The Mediating Role of Cross-Cultural Psychological Capital”. Revista de Cercetare si Interventie Sociala 65 (iunie 18, 2019): 60–81. Data accesării noiembrie 7, 2026. https://www.rcis.ro/journal/article/view/2554-multicultural-personality-traits-and-employee-perceived.