Mert, Gulnur, și Ahmet Ertugan. „The Relationship between Conflict Resolution Approaches and Managerial Trust”. Revista de Cercetare si Interventie Sociala 70 (septembrie 14, 2020): 42–65. Data accesării noiembrie 7, 2026. https://www.rcis.ro/journal/article/view/2720-the-relationship-between-conflict-resolution-approaches.