RCIS

Revista de Cercetare si Interventie Sociala

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Effects of Leaders’ Positive/Negative Emotional Expression on Subordinates’ Voice Behavior: Mediation Effect of Subordinates’ Liking to Superiors

Effects of Leaders’ Positive/Negative Emotional Expression on Subordinates’ Voice Behavior: Mediation Effect of Subordinates’ Liking to Superiors

Autori:

Wen-Cheng SONG, Xiang-Qian ZHANG, Serena GIURA

Cod: ISSN: 1583-3410 (print), ISSN: 1584-5397 (electronic)
Dimensiuni: pp. 167-180



How to cite this article:

Song, W.C., Zhang, X.Q., Giura, S. (2019). Effects of Leaders’ Positive/Negative Emotional Expression on Subordinates’ Voice Behavior: Mediation Effect of Subordinates’ Liking to Superiors. Revista de Cercetare si Interventie Sociala, 64, 167-180. DOI: https://doi.org/10.33788/rcis.64.14



Abstract:

Employees’ voice could benefit organizational development and progress; however, emotional mechanism to induce such a behavior still requires further research. This study investigates the relations between leaders’ different emotional expression and employees’ voice behavior in China. By investigating 215 pairs of superior-subordinate samples of enterprises in China, it is discovered that leaders’ positive emotional expression could enhance employees’ voice, and the negative emotional expression would negatively affect employees’ voice behavior. Meanwhile, subordinates’ liking to superiors shows partial mediation effects on the effect of leaders’ positive/negative emotional expression on employees’ voice behavior. The research results reveal that leaders emphasize the function of positive emotional expression in organizational management. Future research could further investigate various influential paths and distinguish leaders’ emotional expression.

Keywords:

emotional labor, liking, positive expression, management, job satisfaction, cognitive process.

DOI: https://doi.org/10.33788/rcis.64.14


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