Mediating Role of Burnout in the Effect of Nurses' Workload on Turnover Intention during COVID-19 Pandemic
Autori:
Mustafa NAL, Ekrem SEVIM, Gulfer BEKTAS, Ummuhan DIRICAN, Ebru SAHIN
Cod: ISSN: 1583-3410 (print), ISSN: 1584-5397 (electronic)
Dimensiuni: pp. 37-50
How to cite this article:Nal, M., Sevim, E., Bektas, G., Dirican, U., Sahin, E. (2022). Mediating Role of Burnout in the Effect of Nurses' Workload on Turnover Intention during COVID-19 Pandemic. Revista de Cercetare si Interventie Sociala, 77, 37-50, DOI: 10.33788/rcis.77.3 |
Abstract:
Objectives of this study are to investigate the effect of workload on turnover intention and burnout and the mediating role of burnout in the effect of workload on leaving.COVID-19 pandemic leads to highly challenging work conditions for healthcare workers including nurses who mostly work at the front-line accompanying patients. This research was conducted in a private hospital with a Joint Commission International (JCI) certificate in Istanbul of Turkey between January and March 2021. 247 nurses comprising 91% of the nurse population in the hospital have been included. Workload had positive effect on burnout (β=0.51, 95% CI [0.287, 0.441]) and turnover intention of nurses (β=0.31, 95% CI [0.322, 0.603]). Burnout had a positive effect on turnover intention (β=0.54, 95% CI [0.932, 1.32]) and a mediating role in the effect of workload on turnover intention (β=0.41, 95% CI [0.302, 0.530]).Our finding indicated that increased workload is associated with increased levels of burnout and turnover intention of nurses. Furthermore, burnout has a positive effect on mediating the turnover intention.
Keywords:
nursing, workload, burnout, turnover intention, COVID-19.
DOI: https://doi.org/10.33788/rcis.77.3
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